Shipping Policies

Shipping & Delivery: Orders for in-stock items received by 1:00 PM CST (Monday – Friday) should ship the same day. Shipping method is Ground (unless otherwise selected by customer) to all destinations in the U.S. (including Alaska and Hawaii – shipping method and rates may vary). Special order items ordered directly from the manufacturer may take longer. We reserve the right to choose the appropriate carrier based on customer needs, cost and delivery schedules. We are happy to use expedited shipping methods at customer request and expense.

FedEx/UPS Ground: Parcels reach most US destinations within 4 business days of shipment and include tracking information. Depending on weather conditions and your location, your delivery may take slightly longer. We are not responsible for delays by the carrier.

Common Carrier: Large orders or items will be shipped LTL via common carrier. Please contact customer service for a custom quote.

Alaska / Hawaii Ship Method: All parcels are shipped using FedEx Ground, USPS, or another international carrier. We will select the most appropriate carrier based on order makeup and destination.

Oversized / Heavy Items (FOB Items): An additional fixed charge may apply to oversized and overweight items.

Manufacturer Direct Shipping: Products with an item status of “Drop Ship” ship directly from the manufacturer. We can confirm the date the item was shipped and, upon request, we can contact the manufacturer and provide you with tracking information. Please call our customer service number.

Important Disclaimer: Our shipping terms are FOB Seller’s warehouse. Risk of loss transfers at time of shipment. We are happy to contact the shipper on your behalf to file a claim